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Tuesday, August 04, 2015
You are here:  Customer Portal
Office Locations

Dalton
Phone: (706) 259-9441

Fort Oglethorpe
Phone: (706) 866-2231

Calhoun
Phone: (706) 629-3160
 
Trion
Phone: (706) 734-7341
 
Corporate Fax
Fax: (706) 259-9625
 
 
Questions
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Welcome to the NGEMC Member Service Center

Think of this site as a virtual NGEMC office at your fingertips. Available to you 24 hours a day/7 days a week, this site will enable you to make decisions regarding your account anytime of the day or night at the click of a mouse. You can sign up for new electric service, take part in the bank draft program, or update your account...all in a few clicks!

Operation Round Up

With Operation Round Up, your spare change can help to make a tremendous difference in the lives of those who need help within our community. 100 percent of the money collected through Operation Round Up goes to local non-profit agencies serving residents in Catoosa, Chattooga, Floyd, Gordon, Murray, Walker and Whitfield counties. By signing up, your electric bill is ‘rounded up’ to the next dollar amount. For instance, if your actual electric bill is $83.87, it will be rounded up to $84.00 The additional 13 cents helps provide grants for charitable and non-profit organizations in the seven counties served by NGEMC. 

Average contributions are only about $6 per year, and never exceed 99 cents in a single month. Individually, the amount contributed to Operation Round Up may not seem significant, but put this change together and it can go a long way in making a difference within our community.

Click here to enroll in or remove an account from Operation Round Up.

Update Your Account

Update Account

Having your correct account information will help us restore power outages more quickly and allow you access to our electronic payment system to update your phone number, email address and mailing address.

Bank Draft

A convenient way to pay your electric bill is through electronic bank draft. Your account is debited on the due date of the bill. Members must fill out a form and supply a voided check of the account to be debited.

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